Privacy Policy

At OnSmartLiving, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://sg.onsmartliving.com or purchase from our store. This policy applies to our website (https://sg.onsmartliving.com), any of our subdomains, social media pages, and services offered through any platform we operate. 

1. Introduction

This Privacy Policy describes how OnSmartLiving (referred to as "we", "our", or "us") collects, uses, stores, discloses, and protects your personal data in compliance with the Personal Data Protection Act of Singapore. By accessing or using our services, you consent to the practices described in this Policy.

2. Scope

This Privacy Policy applies to: 

• All visitors to our website: https://sg.onsmartliving.com 

• Individuals who make a purchase, contact us, or interact with our customer support 

• Data collected through cookies, forms, and third-party tools 

We collect personal data that you provide directly and indirectly, including but not limited to: 

a. Directly Provided Data

• Identification Data: Full name, username, gender, birth date (if required for service eligibility) 

• Contact Details: Email address, phone number, delivery and billing address 

• Payment Information: Transaction amount, payment method (note: credit card details are processed via secure gateways and not stored by us) 

• Order Data: Products purchased, delivery instructions, warranty registration info 

• Customer Support: Information shared via chat, email, or contact forms

b. Automatically Collected Data

• Device Information: IP address, browser type, OS, device model
• Usage Data: Referring pages, browsing activity, time spent, clicks
• Cookies & Similar Technologies: Tracking your visit and preferences (See Section 7) 

3. Purposes of Data Collection

Your personal data is collected and used for the following purposes: