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Shipping and Delivery
1. In-Stock Items:
- Order Processing: Orders for in-stock items will be processed within 1-2 business days.
2. Delivery:
- All delivery will be scheduled within 3-4 business days of order processing.
- Note: This excludes Smart Door Lock orders that are not immediately required, as delivery will be scheduled according to the customer’s renovation timeline.
3. Delivery Terms & Conditions:
- Delivery Schedule: Delivery is typically scheduled for weekdays and does not include specific time slots.
- In-Store Pickup: Customers can choose in-store pickup. The item must be ready for collection, and customers will receive an email notification prior to pick up.
- Smart Door Lock Delivery: Deliveries for Smart Door Locks are scheduled based on the installation appointment. The product will be delivered by the installer and installed on the agreed date.
- Express Delivery: A faster delivery option may be available at an additional cost of $35 for in-stock items only.
Why join Partner Program
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Up to 25% referral commission
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Dedicated support from our project engineers
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Products from trusted brands like MOWE, AQARA, YEELIGHT,...
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Stay competitive with your competitors
FAQs
Who can join the Partner Program?
How does the referral program work?
It’s simple: refer a client to us, and if they proceed with a smart home package or any products from us, you’ll earn a commission based on the project value. We’ll handle the consultation, setup, and support.
How much commission can I earn?
Can I recommend specific products for my clients?
What smart home products do you offer?
We specialize in a wide range of smart home devices including:
- Smart door locks (e.g., Aqara, Mowe)
- Lighting (smart bulbs, LED strips, downlights)
- Motion, temperature, and door sensors
- Smart switches and curtain motors
- Zigbee and HomeKit-compatible gateways
- Security cameras and video doorbells
Do you support project-based orders or bulk purchases?
Yes, we offer special pricing and support for bulk orders or project-based requirements. Whether it's a new condo unit, landed property, or showroom setup, our team can assist from planning to delivery.
Do you provide consultation for project planning?
Absolutely. Our team can provide product recommendations, wiring layout advice, and automation suggestions tailored to your project’s needs. Contact us to book a consultation.
Can we arrange product demos for our clients or showrooms?
Yes. We provide demo kits and showroom setups. If you're working on a project that requires a live demo for the homeowner, we can support on-site or virtual presentations (by appointment).
Are your smart home products compatible with major platforms like Apple HomeKit, Google Home, or Alexa?
Yes, most of our products are compatible with Apple HomeKit, Google Assistant, and Amazon Alexa. We also support integrations via Zigbee and Matter for future-ready smart homes.
Do you provide installation services?
Yes, we offer professional installation for all our products. We also work with renovation teams to ensure proper integration during the design or construction phase.
Do you provide after-sales support and warranty?
Yes, all products come with official local warranty. Our Singapore-based support team is available to assist with troubleshooting, replacements, and technical guidance.
Can I get a quote or catalog for client presentations?
Yes, just contact us via our enquiry form or WhatsApp. We’ll send over a product catalog, price list, and any visuals you need to present to your clients.
How do I place a business or trade order?
Please contact us on WhatsApp +65 9779 2638 Include the product list or requirements, and we’ll respond with a customized quote and lead time.