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Our Customer Journey

Your Journey to Smarter Living with OnSmart Living 

At OnSmart Living, we believe in making your smart home journey seamless and stress-free. Here's a glimpse of what to expect as you embark on transforming your living space:

  1. Collaborative Conversation:

We start by getting to know you!  This initial consultation allows us to understand your vision, lifestyle, and unique needs.  It's a two-way conversation where we listen, answer your questions, and collaborate to create a personalized roadmap for your smart home.

  1. Connected & Informed:

To ensure smooth communication throughout our journey together, we'll establish your preferred communication channel.  This keeps you informed and involved every step of the way.

  1. Putting Your Plan into Action:

Get ready for exciting progress!  Our dedicated project coordinator will kickstart the process, ensuring seamless collaboration between our team and any other parties involved.

  1. Tailored Expertise:

Want to see your dream smart home come alive?  An in-site consultation allows our experts to assess your space and tailor recommendations that seamlessly integrate with your existing environment.

  1. Smart Scheduling:

We understand your time is valuable.  Our team will work with you to create a clear and convenient installation schedule that fits your needs.

  1. Bringing It All Together:

The magic happens!  Our skilled technicians will meticulously integrate your chosen smart devices, ensuring flawless system configuration.

  1. Custom Convenience:

Ready for true smart living?  We'll create custom scenarios that automate tasks and routines, perfectly aligned with your preferences.

 

 

 

  1. Effortless Control:

Imagine controlling your smart home with just a tap!  We'll guide you through a personalized app tutorial, ensuring you feel confident and empowered to manage your smart home with ease.

  1. Welcome to Your Smarter Life:

Congratulations!  Project completion marks the beginning of your journey to a simpler and more convenient life.  Enjoy the peace of mind and enhanced living experience that your smart home offers.

Ready to embark on your smart home transformation?  Contact OnSmart Living today and let's create the perfect living space for you!

Who is this for?

Interior Designers
Main Contractors
Property Agents

Why join Partner Program

  • Up to 25% referral commission

  • Dedicated support from our project engineers

  • Products from trusted brands like MOWE, AQARA, YEELIGHT,...

  • Stay competitive with your competitors

Get Started

Here's a quick guide on how you can get started with us!

You can follow these steps : 

  1. Sign up for an account at: https://sg.onsmartliving.com/user/signUp
  2. Select your items & go to the check out 
  3. Use the voucher code that is provided by your representative
  4. Share to us timeline & delivery address , so we can ensure that items are ready for your projects

If you face any issues , feel free to reach out to me 🙂 ⭐

Contact Us

FAQs

Who can join the Partner Program?

Anyone in the renovation or property space is welcome, interior designers, renovation firms, contractors, property agents, and even freelance project managers. If you work with homeowners, you can be a partner.

How does the referral program work?

It’s simple: refer a client to us, and if they proceed with a smart home package or any products from us, you’ll earn a commission based on the project value. We’ll handle the consultation, setup, and support.

 

How much commission can I earn?

You’ll earn up to 25% commission, depending on your partner tier. The more successful referrals you make, the higher your tier and the more you earn. Contact us for more details.

Can I recommend specific products for my clients?

What smart home products do you offer?

We specialize in a wide range of smart home devices including:

  • Smart door locks (e.g., Aqara, Mowe)
  • Lighting (smart bulbs, LED strips, downlights)
  • Motion, temperature, and door sensors
  • Smart switches and curtain motors
  • Zigbee and HomeKit-compatible gateways
  • Security cameras and video doorbells

Do you support project-based orders or bulk purchases?

Yes, we offer special pricing and support for bulk orders or project-based requirements. Whether it's a new condo unit, landed property, or showroom setup, our team can assist from planning to delivery.

 

Do you provide consultation for project planning?

Absolutely. Our team can provide product recommendations, wiring layout advice, and automation suggestions tailored to your project’s needs. Contact us to book a consultation.

Can we arrange product demos for our clients or showrooms?

Yes. We provide demo kits and showroom setups. If you're working on a project that requires a live demo for the homeowner, we can support on-site or virtual presentations (by appointment).

Are your smart home products compatible with major platforms like Apple HomeKit, Google Home, or Alexa?

Yes, most of our products are compatible with Apple HomeKit, Google Assistant, and Amazon Alexa. We also support integrations via Zigbee and Matter for future-ready smart homes.

Do you provide installation services?

Yes, we offer professional installation for all our products. We also work with renovation teams to ensure proper integration during the design or construction phase.

Do you provide after-sales support and warranty?

Yes, all products come with official local warranty. Our Singapore-based support team is available to assist with troubleshooting, replacements, and technical guidance.

Can I get a quote or catalog for client presentations?

Yes, just contact us via our enquiry form or WhatsApp. We’ll send over a product catalog, price list, and any visuals you need to present to your clients.

How do I place a business or trade order?

Please contact us on WhatsApp +65 9779 2638 Include the product list or requirements, and we’ll respond with a customized quote and lead time.